Last updated: 27 October 2026
This policy explains what personal information Mini Treasures by Piccoli collects, why, and what you can ask us to do with it. The business responsible for your information is Piccoli Kids Amusement Arcade L.L.C, Office 12, Nadd Al Shiba 1, Bur Dubai, Dubai, United Arab Emirates.
What we collect
- Your name, mobile number and email address.
- Your delivery address, or the Piccoli centre you choose for pickup.
- What you ordered, how you paid (not your card number) and any messages you send us.
- Basic technical information such as your browser, device and pages visited, through cookies (see below).
Card payments
You enter your card details on Network International’s secure payment page. We don’t receive or store your full card details, and card details are never sold, shared, rented or leased by us.
How we use it
- To take, deliver and hand over your order, and to contact you about it (including by WhatsApp, phone or email).
- To answer your questions and handle refunds and returns.
- To keep the records UAE law requires, including VAT records.
- Only if you agree: to send you news about new worlds and offers. You can stop these at any time.
Who we share it with
We never sell, rent or lease your personal information. We share only what’s needed with the companies that help us run the shop: our payment provider (Network International), our delivery partner, and our website and email providers. We’ll also share information if the law requires it.
Cookies
The shop uses cookies to keep your bag and checkout working. If we use cookies for visitor statistics or advertising, we’ll say so here and, where required, ask first. You can block or delete cookies in your browser settings, though the bag and checkout may not work without them.
How long we keep it
We keep order records for as long as UAE tax law requires (currently at least five years for VAT records). Other information is kept only as long as we need it for the reasons above.
Your choices
You can ask to see the information we hold about you, correct it, or ask us to delete it where the law allows. You can also opt out of marketing messages at any time. WhatsApp us on +971 50 5744546 or email hi@playatpiccoli.com.
Children
This shop is for parents and other adults. We don’t knowingly collect information from children.
Keeping it safe
The website uses encryption (https), and access to order information is limited to the people who need it to fulfil orders.
Changes
We may update this policy from time to time. The latest version is always on this page.